Shipping Policies
🌿 Shipping Policy
Thank you for shopping with us at [Your Store Name]! We’re committed to delivering healthy, happy plants right to your door. Please read our shipping policy below to know what to expect after placing your order.
📦 Processing Times
All orders are processed within 2–4 business days. We take extra care in packaging your plants to ensure they arrive in perfect condition. During high-demand periods or severe weather, processing may take slightly longer — but we’ll keep you updated every step of the way.
🚚 Shipping Rates & Delivery Estimates
We currently ship within [List of Countries/Regions, e.g., "the continental U.S."].
Shipping Option | Delivery Time | Cost |
---|---|---|
Standard Shipping | 3–7 business days | $3.59 |
Express Shipping | 1–3 business days | $7.60 |
Note: Delivery times are estimates and may vary depending on the shipping carrier and your location.
🌱 Live Plant Shipping
To ensure the health and safety of your plants, we:
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Only ship live plants Monday–Wednesday to avoid weekend delays
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Use eco-friendly, protective packaging
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Pause shipping during extreme weather to prevent damage
📍 Tracking Your Order
Once your order ships, you’ll receive a tracking number via email so you can follow your plant’s journey to your home.
💔 Damaged or Delayed Shipments
We do our best to pack plants securely, but if your order arrives damaged, please contact us within 48 hours of delivery with a photo of the item. We’ll do our best to make it right — whether that’s a replacement or a refund.
🌎 International Shipping
We’re not currently offering international shipping, but we’re working on it! Stay tuned by subscribing to our newsletter for updates.
❓ Questions?
We’re here to help! Reach out to us at [emily9579@icloud.com] for any shipping or order concerns.